Touchpoint
The Journal of Service Design

p-ISSN: 1868-6052
e-ISSN: 2940-2778

Editor-in-Chief:
Jesse Grimes

Service Design Network gGmbH
Mülheimer Freiheit 56
D-51063 Köln, Germany

Touchpoint Touchpoint was first published in April 2009, in the early years after the Service Design Network was established. The intention was to create a periodical publication with the quality, rigour and authority of an academic publication, yet make it accessible and practical for a growing, global community of practitioners.

Since the first issue, Touchpoint has been created by service designers and for service designers, and remains an unsurpassed resource about all aspects of the discipline.

See also our Publication Ethics and Publication Malpractice Statement.