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Touchpoint
p-ISSN: 1868-6052
e-ISSN: 2940-2778
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Get the Balance Right! Rethinking portfolio mapping for service providersRobert BauTouchpoint - Business Transformation by Design 16 No. 3 (2025)https://doi.org/10.30819/touchpoint.16-3.15 pp: 82-87 2025-09-19 |
Bau, R. (2025). Get the Balance Right! Rethinking portfolio mapping for service providers. Touchpoint - Business Transformation by Design, 16 (3), 82-87. doi:10.30819/touchpoint.16-3.15
@article{Bau_2025,
doi = {10.30819/touchpoint.16-3.15},
url = {https://doi.org/10.30819/touchpoint.16-3.15},
year = 2025,
publisher = {Logos Verlag Berlin},
volume = {16},
number = {3},
pages = {82-87},
author = {Robert Bau},
title = {Get the Balance Right! Rethinking portfolio mapping for service providers},
journal = {Touchpoint - Business Transformation by Design}
}
url = {https://doi.org/10.30819/touchpoint.16-3.15},
year = 2025,
publisher = {Logos Verlag Berlin},
volume = {16},
number = {3},
pages = {82-87},
author = {Robert Bau},
title = {Get the Balance Right! Rethinking portfolio mapping for service providers},
journal = {Touchpoint - Business Transformation by Design}
Abstract
Innovation has never mattered more. Service providers are squeezed between the push for operational excellence, the pull of rising customer expectations, the pressure of constant change and the promise of emerging technologies. In volatile times, leaders with carefully curated innovation portfolios lead with clarity and conviction.
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