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Touchpoint

p-ISSN: 1868-6052
e-ISSN: 2940-2778

Touchpoint - Designing from Within

Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer

Roman Schoeneboom

Touchpoint - Designing from Within 15 No. 3 (2024)
https://doi.org/10.30819/touchpoint.15-3.06     pp: 28-33     2024-12-06
Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer

Cite: APA    BibTeX

Schoeneboom, R. (2024). Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer. Touchpoint - Designing from Within, 15 (3), 28-33. doi:10.30819/touchpoint.15-3.06
@article{Schoeneboom_2024,
doi = {10.30819/touchpoint.15-3.06},
url = {https://doi.org/10.30819/touchpoint.15-3.06},
year = 2024,
publisher = {Logos Verlag Berlin},
volume = {15},
number = {3},
pages = {28-33},
author = {Roman Schoeneboom},
title = {Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer},
journal = {Touchpoint - Designing from Within}
}

Abstract
Embarking on a career as an in-house service designer is both exciting and challenging. It’s not just about creating aesthetically pleasing touchpoints, but about integrating holistic design solutions into the corporate ecosystem. As a service designer, your role goes beyond individual interfaces – you’ll need to consider end-to-end customer journeys, optimise internal processes and collaborate with multiple departments to ensure seamless service delivery. This requires building relationships with key stakeholders, understanding organisational dynamics and aligning your work with broader business goals.
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