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Touchpoint - Achieving Interdisciplinarity

Volume 15 No. 2 (2024)

https://doi.org/10.30819/touchpoint.15-2
104 Seiten
ISSN 2940-2778
Preis: 26.90 €

Editors: Jesse Grimes, Katy Barnard, Julia Leihener, Patrick Quattlebaum, Birgit Mager

Articles:

Service Designing Together for Better International Employee Experiences : An example from health and social care services in Finland
Milla Mäkinen
pp: 6-9, 2024-09-09

Measuring Services and Inferring Causes
Joshua Noble
pp: 10-12, 2024-09-09

The Importance of a Shared Vocabulary: A prerequisite as well as result of interdisciplinary collaboration
Jessica Wyler, Federico Di Fresco Paganini
pp: 13-15, 2024-09-09

The Importance of Individual Will in Establishing Future Vision
Keiji Ogata, Chie Orihara, Minoru Wakabayashi, Margaux Tamai
pp: 16-21, 2024-09-09

The Hidden Challenges of Interdisciplinarity in Service Design: Learnings from the Metropolitan HUB project in Chile
Rodrigo Gajardo
pp: 22-26, 2024-09-09

Generative AI and the Future of Service Design: The potential to transform the service design practice in dramatic and efficient ways
Ruben Ocampo, Laura Biltz, Darrel Rhea
pp: 27-31, 2024-09-09

Multidisciplinarity as per Service Standard: How governments worldwide ensure public services are developed well
Martin Jordan
pp: 34-38, 2024-09-09

Cities Join Forces: Interdisciplinary strategies for enhanced e-inclusion
Evelien Neirynck, Yalenka Mariën, Elizabeth Verhetsel, Liesbeth Van Parys
pp: 39-45, 2024-09-09

Lost in Translation: Aligning practices in service design and tech
Laís de Almeida, María Izquierdo
pp: 46-49, 2024-09-09

Know Your Tools: Neuroscience and Service Design
Paula Wuth, Gaspar Jarry, Catalina Meza, Andrés Couve
pp: 50-57, 2024-09-09

Navigating the Spectrum of Multi-, Inter-, and Transdisciplinarity in Service Design
Ricardo Martins
pp: 58-63, 2024-09-09

First Love: Challenges and learnings during interdisciplinary collaboration
Cristine Lanzoni, Kristina Hentze
pp: 64-68, 2024-09-09

Building a Versatile and Efficient Service Design Team
Laura Zalles, Greg Lakloufi
pp: 69-73, 2024-09-09

Communication Strategies for Interdisciplinary Collaboration: Bridging complex expertise
Maria De la Vega
pp: 74-76, 2024-09-09

Co-producing Sustainable Supply Chain Transitions: Proposing a template for interdisciplinary systemic service design facilitation
Mari Suoheimo, Stefan Walter, Harri Pyykkö, Hermanni Backer Johnsen
pp: 78-85, 2024-09-09

Interactive Customer Journey Maps for Complex Services
Carolijn Schrijver, Martijn Rietbergen
pp: 86-91, 2024-09-09

Leveraging Service Design for Higher Education Transformation
Sahibzada Mayed, Christine Flanagan
pp: 93-97, 2024-09-09

Are We, As Service Designers, Truly Empathetic?
Mariluz Soto
pp: 98-100, 2024-09-09

Ndonye Njoroge: Meet a champion of service design in Africa
Ndonye Njoroge, Birgit Mager
pp: 101-102, 2024-09-09


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